FAQ
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A professional service keeps your pool clean, safe, and efficient year-round. We balance chemicals, prevent costly repairs, and ensure crystal-clear water—so you can enjoy your pool without the hassle.
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Yes, we are fully licensed and insured to ensure the highest standards of safety and professionalism.
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We recommend weekly or biweekly service to maintain proper chemical balance and equipment function. Frequent maintenance prevents algae buildup, equipment failure, and expensive repairs.
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Skimming, vacuuming & debris removal
Water testing & chemical balancing
Filter cleaning & backwashing
Equipment inspection (pumps, heaters, skimmers)
Algae prevention & treatment
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If your pool is green, cloudy, or has algae buildup, we offer special treatment plans to restore water clarity and prevent future growth. The sooner we treat it, the better!
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Yes! We handle both chlorine and saltwater pools and adjust maintenance plans accordingly.
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Yes! Our technicians are trained to diagnose, repair, and replace faulty pool equipment, including:
Pumps & motors
Heaters & filters
Automatic cleaners
Pool lights & external plumbing
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Common signs of a leak include low water levels, soggy areas around the pool, or increased chemical usage. We offer professional leak detection and repair to prevent further damage.
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Cartridge filters typically need replacing every 6 months, while sand filters last 2-3 years. Regular cleaning can extend their lifespan.
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Yes! We provide one-time deep cleanings, seasonal openings/closings, and algae removal services.
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Absolutely! We work with homeowners, property managers, and businesses to keep pools guest-ready 24/7.
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We offer emergency pool service and urgent repairs. Call us anytime at (904)405-7005
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Never drain the pool; keep it mostly full. Water weight keeps the shell anchored and dilutes debris. Only lower the level by one or two feet if overflow is a concern.
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Shut off power at the breaker, wrap pumps and electronics in waterproof covers, and bring furniture and loose items indoors so they don’t become projectiles.
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Yes. Add a shock dose of chlorine before the storm hits to keep bacteria and algae under control while the system is offline.
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Skim out debris by hand, restore the water level if it’s low, inspect and dry equipment, clean or backwash the filter, test and rebalance chemicals, then shock the pool and run the pump continuously until the water clears.
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Keep chlorine between 1–3 ppm, pH at 7.4–7.6, total alkalinity 120–140 ppm and stabilizer (cyanuric acid) between 40–100 ppm.
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Run the pump about 12 hours a day in summer and 4–5 hours a day in cooler months to circulate and filter the water properly.
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Evaporation can lower the level by up to two inches a week. If you’re losing more, have a professional check for leaks.
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Tablets add stabilizer (cyanuric acid); using them without testing can throw off balance, so they’re only added when needed.
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Those spots are calcium deposits caused by low hardness; keeping the water balanced helps prevent them.
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No. UV, ozone and mineral systems can supplement sanitation, but chlorine is still essential for safety.
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A saltwater system uses electrolysis to generate chlorine; the water feels softer but still relies on chlorine, and the pump must run to produce it.
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The pump circulates water through the filter, heater and sanitizing system; the right size and regular cleaning keep the water clear and equipment working.
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Pool heat pumps produce condensation; pooling water is usually harmless condensation rather than a leak.